Can people use it?
What does setup, learning, and daily use require? Where might hearing, vision, dexterity, memory, or technology confidence change the experience?
Independent Product Evaluation™ brings the RAFTECH.ORG technology-fit perspective to the conversation about your product: the older adult, the caregiver, and the everyday demands placed on both.
Start with the questions you need answered. Let’s discuss whether an independent evaluation is the right next step.

The evaluation conversation
RAFTECH.ORG’s advisory approach considers usability, caregiver workload, privacy, reliability, and recovery. These are useful starting questions for defining a product evaluation—not a promise that every engagement covers every area.
What does setup, learning, and daily use require? Where might hearing, vision, dexterity, memory, or technology confidence change the experience?
Who manages accounts, charging, alerts, updates, and troubleshooting? What responsibility moves to the caregiver?
What happens if connectivity drops, power is lost, an alert is missed, or the usual support person is unavailable?
Can people understand the monitoring, choose what they share, and set boundaries that make sense in their home?
Which claims have supporting evidence? What assumptions, limitations, or unanswered questions should a buyer understand?
How do subscriptions, maintenance, support, and changing needs affect whether the product remains practical?
One product. Two perspectives.
An older adult may interact with the product. A family member or professional may manage everything around it. A useful evaluation question considers both experiences.
Bring the intended use, the support arrangements, and the realities of the home into the discussion alongside the technology.
Will this technology help the person receiving care while reducing or avoiding burden for the person providing care?
Start with a focused inquiry
The first step is a conversation about your product and the decision you’re trying to make. Evaluation methods, access requirements, deliverables, timing, and fees need to be agreed for the specific engagement.
Share a product link, its development stage, its intended users, and the problem it is designed to address.
Describe the uncertainty: usability, caregiver responsibilities, a product claim, support requirements, or another technology-fit concern.
Identify available documentation, existing evidence, demonstration options, and any practical constraints. Discuss access before sending equipment or confidential material.
Before you inquire
No. This page is for manufacturers and product teams discussing evaluation of a product. Families considering technology for their own situation can explore the Two-Person Technology Fit Assessment™.
An evaluation should not be presented as a guaranteed endorsement, certification, or regulatory approval. Discuss the scope of the work and any proposed use of findings with RAFTECH.ORG before making public claims.
Start by describing your product and evaluation questions. Request a proposal specifying the scope, deliverables, timing, and fees before deciding whether to proceed.
That needs to be established for the engagement. Ask which methods are appropriate and what product access would be needed; do not assume that a discussion or document review includes hands-on testing.
Independent Product Evaluation™
Use the RAFTECH.ORG contact form to introduce your product and ask about an independent evaluation.
Discuss your productBegin your message with “Independent Product Evaluation” so the purpose is clear.
RAFTECH.ORG provides technology advisory and educational services. Product evaluation does not replace clinical, regulatory, or other specialist assessments.